Terms and Conditions

These are the Terms and Conditions for C Free Ltd registered at Companies House with company number 12106786. It's registered office address is 90 Shenley Road, Camberwell, London, SE58NQ. In this document C Free Ltd may be referred to as “we”, “us”, “our” or "C Free". We may also refer to the user who interacts with the website (by making URL requests to our servers) as “you”, “your”, or similar terms.

In this document “the website”, “site” or similar terms refers to https://c-free.co.uk/. Social media pages refer to https://www.facebook.com/cfreeltd , https://www.instagram.com/cfreeltd/ , https://www.linkedin.com/company/c-free-ltd/

1. Applicable Terms

1.1. The use of this site, carbon footprint calculator, or payment plan constitutes your acceptance of all Terms and Conditions. The Terms and Conditions apply immediately upon first use of the site.

1.2. C Free Ltd reserves the right to change the Terms and Conditions at any time by posting the changes online. Any such changes will take effect within 14 days of the date of posting. Thereafter, your continued use of the site implies acceptance of the same. You are responsible for checking changes to the Terms and Conditions regularly to ensure recognition of such changes.

1.3. If there is conflict between the terms given in these Terms and Conditions, and specific terms given elsewhere on the website then the specific terms shall take precedence.

2. Restrictions on Use

2.1. All contents of this website (other than those provided by third parties) that refer to C Free Ltd or its products and services belong to C Free Ltd and are protected, without limitation, pursuant to copyright and trademark laws, and may not be reproduced or republished. Without explicit permission from C Free Ltd you may not copy, change, take, or use for commercial purposes any of the content on the website.

2.2. Content on social media accounts is likely to be protected by trademarks, copyright, and other intellectual property rights. Without explicit permission from C Free Ltd you may not copy, change, take, or use for commercial purposes any of the content on the social media pages.

3. The Service We Provide

3.1 Subscription based carbon offsets

3.1.1. By signing up and registering to our carbon offset service you are agreeing to all Terms and Conditions stated in this document. Upon receipt of each payment C Free Ltd will offset the monthly proportion of your yearly carbon footprint (as stated on your order summary at the time of purchase) by purchasing carbon credits on your behalf.

3.1.2. Subscribing to this service can be done on your behalf or on the behalf of a third party.

3.1.3. Agreement will commence upon receipt of your first payment. These terms may be subject to amendment.

3.1.4. Payment will be made on a monthly basis. Upon receipt of each payment, C Free Ltd will offset the specified amount of carbon credits given in the order summary by the end of the following calendar month.

3.2. Non-subscription based one-off carbon offsets:

3.2.1. Upon receipt of payment, C Free will retire carbon credits in the amount specified on your order summary with the project/s selected on your behalf, within a reasonable time frame.

3.2.2. The credit you retired will be publicly available on the gold standard registry. In the notes of the retirement, C Free will add a statement of the form: “Retired on behalf of ” or equivalent. C Free reserve the right to modify the retirement note for any reason and without warning.

3.3. All credits and projects are purchased in accordance with Gold Standard and or the UK Woodland Carbon Code, or other such standards.

3.4. Tree Palnting:

3.4.1. Upon reseipt of payment C Free will make payments to Eden Reforestation Project in order to facilitate the planting of trees in the number given on the checkout page. As with other cases, these transactions are non refundable.

3.5. Gifts:

3.5.1. As the gifts we offer constitute one off payments for carbon offsets or tree planting, the terms of 3.2, 3.3, and 3.4 apply to gift purchases aswell.

3.5.2. Upon receipt off payment, C Free will email you with the certificate of acreditation that you can give to the gift recipient. We may offer the option to customise this certificate with a personalised message, and in the case of carbon offsets as gifts, leave a retirement note. In both cases C Free hold the write to change or remove the messages/ noytes without warnong and for any reaason.

3.5.3. C Free may allow you to put the gift recipients name on the certificate. In this case, C Free withold the right to modify or delete the given name without warning and for any reason.

4. Calculator Disclaimer

4.1. By entering into this agreement you acknowledge that C Free Ltd makes no guarantee and accepts no responsibility for the validity of or liability for:

4.1.1. The value of the footprint established by the calculator, or GHG emissions or any representations of CO2e emissions associated with specific activities, or aggregate activities.

4.1.2. Statements by us, you or third parties as to carbon free, carbon neutrality, net zero status, or equivalent terms.

5. Payment

5.1. Payments made to C Free by the customer under the terms of this agreement are exclusive of UK VAT.

5.2. C Free Ltd processes payment through the Stripe platform and will not be liable for any issues in connection with payment or data retention in relation to the same.

5.4. Subscription based payment

5.4.1. Subscriptions are to be paid on a monthly basis until either party terminates the agreement (see section 9).

5.4.2. Once the order is initiated, C Free Ltd agrees to offset carbon credits on your behalf equating to the amount specified on the order summary in accordance with the terms of this agreement. Credits from the specified project or equivalent project will be purchased following receipt of payment from you (see above). Credits will be offset in bulk as a group together with credits attributed to other customers of C Free. Over a recurring period, credits will have been offset in accordance with your total order.

5.4.3. You can cancel your subscription on the website at any time. C Free Ltd will attempt to process this cancelation as quickly as possible. However, if you cancel after the date of your monthly subscription you could still be charged for the following month.

5.5. Non-subscription based one-off payment

5.5.1. As the carbon credit retirement process is irreversible (so as to prevent them from being reused or resold), purchases are non-refundable.

6. Privacy

6.1. C Free will retain basic personal information such as your name and email address (see the Privacy Policy document on this site). You agree to C Free retaining this data when you provide it to us. All data collected by C Free Ltd is used only to calculate your carbon footprint, confirm and verify your identity, comply with the law, and for fraud prevention.

6.2. C Free will not sell any of your data without your explicit consent.

6.3. Your data will only be disclosed in compliance with UK domestic law or for the purposes of auditing processes.

6.4. C Free Ltd reserves the right to display anonymised and / or aggregated versions of your data as part of a presentation to potential or established business partners.

6.5. You are entitled to request a copy of all your data held by C Free.

6.6. C Free reserves the right to change this privacy policy from time to time at its sole discretion.

7. Liability

7.1. C Free Ltd does not guarantee: (a) the accuracy of the content on its website, (b) that use of this website will not expose you to viruses, bugs, or similar, or that the server will be free of the same, (c) the accuracy of information referred to, provided by, or obtained from third parties.

7.2. C Free Ltd does not guarantee the accuracy or completeness of any information provided and no endorsement, warranty, or guarantee of satisfactory quality, compliance with other regulations, security, fitness for purpose, or non-infringement is provided or to implied. However, C Free Ltd makes every reasonable effort to ensure the quality of its content in relation to the same. C Free Ltd do not accept any liability for any loss or damage caused directly or indirectly by reliance on the contents of its website.

7.3. C Free Ltd does not accept any liability, and takes no responsibility for the content of any linked website, or links sent by email and does not necessarily endorse any views expressed therein.

7.4. Nothing in these terms and conditions is intended to, nor will it imply any violation of section 12 of the Unfair Contract Terms Act 1977 or any other relevant UK law. If any element of these terms is adjudged to be in breach of the said legislation, then any such term will be considered void. All other Terms and Conditions will remain valid and unenforceable.

7.5. Save as expressly provided in these terms and conditions, C Free Ltd accepts no liability, or responsibility for any loss or damage, how-so-ever caused, arising from the use of this website.

7.7. In the event that credits from a particular project or vintage cease to be reasonably attainable or financially viable to acquire, C Free Ltd reserve the right to purchase credits from an equivalent project and offset them in substitution for the project specified in your order summary.

7.8. If a project fails to meet the standards set by the Gold Standard, The Woodland Carbon Code, or other such standards, or fails to perform as expected by C Free Ltd, C Free Ltd will substitute an equivalent project as soon as is reasonably practicable.

7.9. C Free Ltd’s liability will not exceed the sums paid to C Free by the customer minus the sums paid by C Free to acquire the credits.

8. Use of the Site

8.1. You agree to use the site in a lawful manner. You agree to use the site in a manner that does not affect the enjoyment of others using the site.

8.2. C Free Ltd reserves the right to prevent use of the site at its own discretion and without any prior notice.

9. Termination

9.1. This agreement is binding until it is terminated by either party in accordance with these terms and conditions.

9.2. The user can terminate the agreement by giving 14 days notice by cancelling the agreement on the website. User termination requires notification to C Free Ltd through the website interface.

9.3. C Free Ltd has the right to terminate this agreement at any time at will with or without notice.

9.4. Upon termination by either party, all materials and / or information garnered from the website and / or collected by the user must be deleted or destroyed immediately and completely.

10. Jurisdiction

10.1. This website is hosted and operated by C Free Ltd in the United Kingdom. C Free Ltd does not make any representation that it is appropriate for use, or compliant with the law in any other jurisdiction. Users who access the site from outside the United Kingdom do so of their own volition and are responsible for compliance with their local law and any rules of the jurisdiction where they are situated or domiciled.

10.2. Any dispute associated with this contract is subject to the law of the United Kingdom and is subject to the exclusive jurisdiction of the courts of the United Kingdom.

11. Email Disclaimer

11.1. By agreeing to these Terms and Conditions, you agree to receive monthly updates about projects, marketing materials, and the activity of C Free Ltd via email. If the user wishes to unsubscribe from any of these communications, the user should inform C Free Ltd via the “My Carbon” page.

11.2. All email communication received from C Free Ltd is confidential and should not be shared with other parties.

11.3. If you receive email communication from C Free Ltd and you are not the intended recipient please respond to the email immediately and then delete the email.

11.4. C Free Ltd does not guarantee that email links or attachments will be free from viruses, or harmful, or damaging content.

11.5. C Free Ltd does not guarantee the accuracy of email content.

11.6. The content of any email only reflects the opinion of the sender and is not necessarily held by C Free Ltd unless expressly so stated by a director of the company..